Accessibility Information — Gardeners Barnet

This Accessibility Statement explains how Gardeners Barnet and our Barnet gardening services work to make content and services accessible to everyone. We aim for clarity, usability and an inclusive experience across our site and in-person interactions. This document describes our approach to WCAG 2.1 AA compliance, screen-reader support, keyboard navigation and how to request additional accessibility assistance.

We design with people in mind and regularly review our approaches to accessibility for gardeners in Barnet and for anyone seeking garden maintenance in Barnet. Our accessibility efforts apply to digital content, client communications, service bookings and printed materials where possible.

Our commitment aligns with WCAG 2.1 AA compliance standards. We continually test pages and updates against these guidelines to improve perceivability, operability, understandability and robustness for all users, including those using assistive technologies and alternative input devices.

We structure content semantically and use ARIA roles where appropriate to enhance accessibility for screen-reader users. Heading levels, lists and landmarks are implemented to make navigation efficient for those using screen readers when searching for Barnet gardeners or specific gardening services in Barnet.

Images, icons and media include descriptive alternative text in contexts where visual information is essential for understanding. Where complex diagrams or multi-part instructions appear, we provide clear text descriptions and accessible formats on request.

Our content strategies for garden maintenance in Barnet include plain-language summaries and consistent language choices to ensure information is understandable. We use logical headings, short paragraphs and meaningful link text so content is easier to scan and consume.

Keyboard navigation is a priority. Users can navigate interactive controls, forms and menus using keyboard-only input. Focus indicators are visible, the tab order is logical and interactive elements are reachable without relying on a mouse.

We test common assistive input methods to ensure operability for users who require alternative controls. Where timed processes exist, we provide options to pause or extend time limits. For booking or scheduling gardening services in Barnet, forms are built to accept keyboard input and to provide helpful validation messages.

We also consider contrast, text scaling and responsive layout to support a variety of devices and settings. High-contrast modes and scalable fonts help users with low vision while maintaining a good experience for people seeking Gardeners in Barnet.

We carry out periodic automated and manual accessibility testing. Manual reviews include keyboard-only checks, screen-reader walkthroughs and inspections by people with lived experience of disability. Automated tools help identify technical issues that we then triage and fix.

Known limitations: Despite our best efforts, some legacy documents or third-party widgets may not yet fully meet WCAG 2.1 AA standards. We document these issues, prioritize fixes and provide alternative accessible formats on request to ensure continuity of service for Barnet gardeners and clients.

Continuous improvement: Accessibility is an ongoing process. We track progress, update training for our staff and include accessibility acceptance criteria in our development and content workflows to improve experiences for everyone.

Accessibility requests and support

If you need information in an alternative format, require assistance with booking, or have an accessibility need regarding garden maintenance in Barnet, please get in touch via the usual contact channels listed on our site or through your existing booking route. We will respond promptly and work with you to provide reasonable adjustments.

Reporting barriers: If you find any barrier or have suggestions about how we can improve our accessibility — whether for digital content or on-site services provided by Barnet gardeners — please let us know using the contact methods available to you. We take reports seriously and investigate them as part of our remediation plan.

For transparency, we publish summaries of accessibility issues and the progress made to resolve them. These summaries describe what was found, the priority, the resolution timeline and any temporary workarounds. This helps clients and community members understand how Gardeners Barnet manages accessibility for garden care and maintenance.

We welcome collaboration and continue to learn from accessibility experts, customers and local community groups in Barnet to refine our practices and ensure equitable access to gardening services in Barnet.

Last updated: This statement is reviewed regularly. If you rely on specific accessibility features, please check back for updates or request the latest information through the contact routes you normally use.